A woman says she found the head of what appeared to be a small reptile in her salad when she ordered lunch from a restaurant food chain in Manhattan Tuesday.<\/p>\n
Robin Sandusky, a theatrical coordinator, said she ordered a kale salad from a Guy & Gallard store in Chelsea for delivery to her workplace. She began eating the salad when she spotted what she thought was a pea.<\/p>\n
“I turned it over and I could see its eye,” she told NBC 4 New York. <\/p>\n
Sandusky called the store and asked for a refund. She said she declined the store’s offer for a replacement salad.<\/p>\n
The delivery worker retrieved the salad and refunded Sandusky, the store manager at the Seventh Avenue location confirmed.<\/p>\n
The manager, who only gave his last name as Alan, said he apologized but couldn’t confirm that a dead animal part was in the food. <\/p>\n
“She told me, but I didn’t check it,” said Alan. “When the salad came back, I wasn’t here.”<\/p>\n
He said he told Sandusky, “I’m really so sorry. If you need something — she said, ‘No, we are fine, just a refund.'”<\/p>\n
Jason Jeffries, a managing partner at Guy and Gallard, said it’s the company’s policy to issue a refund when a customer requests one. <\/p>\n
“We didn’t see any proof of that,” he said of Sandusky’s allegation of the reptile found in the salad, but added that if a customer has any complaint, “we’ll happily issue a refund.” <\/p>\n
“We have an upstanding reputation in the neighborhood, and all of our stores have excellent health grades,” he said.<\/p>\n
Jeffries said the company will investigate Sandusky’s allegation. <\/p>\n